FAQ
What happens if my dinnerware arrives broken?
We know buying fragile items online can be stressful, which is why we pack our ceramics with extreme care. However, if any piece arrives chipped or broken, don't worry! Under our Breakage Replacement Policy, simply contact us at info@homevss.com with a photo of the damage, and we will send a free replacement immediately.
Are your glazes safe and lead-free?
100% yes. Health and safety are non-negotiable for us. All HomeVSS dinnerware and cookware undergo strict quality control to ensure they are completely lead-free, cadmium-free, and safe for your family's everyday use.
Do you offer free shipping?
Yes! We offer Free Shipping on all orders over $50 within the contiguous United States. For orders under $50, shipping rates will be calculated at checkout based on your location.
I'm not sure which material to choose. What's the difference between Stoneware and Bone China?
reat question! Stoneware is thicker, features rustic reactive glazes, and is incredibly resilient for bustling daily meals. Bone china is elegant, lightweight, and highly chip-resistant, making it perfect for hosting or gifting. For a detailed breakdown, check out our full [Dinnerware Buying Guide]





























